Privacy Policy
Paula Prince Art (“Paula Prince Art”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, purchase artwork, enquire about commissions, subscribe to our mailing list, or otherwise interact with Paula Prince Art.
1. Who We Are
Paula Prince Art is an independent art business operated by Paula Prince.
Business name: Paula Prince Art
Contact email: pdprince229@gmail.com
Website: paulaprinceart.com
For the purposes of applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Paula Prince Art is responsible for your personal information collected through our business and website.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
- Your name
- Email address
- Postal or delivery address
- Telephone number, where provided
- Billing and transaction information
- Details of artwork purchases or enquiries
- Information relating to commission requests
- Messages, correspondence, and other information you choose to provide
- Information you provide when signing up to our mailing list
- Website usage information, such as IP address, browser type, device information, and pages visited
- Cookie and similar technology information
We do not intentionally collect sensitive personal information unless you voluntarily provide it and there is a lawful reason for us to process it.
3. How We Collect Your Information
We may collect information when you:
- Visit or use our website
- Purchase artwork or other products
- Contact us by email, contact form, social media, or another communication channel
- Request information about a commission
- Join our mailing list
- Enter a competition or promotion
- Interact with our website or online content
- Provide information to us in connection with an event, exhibition, or collaboration
We may also receive limited information from third-party services used to operate our website, process payments, deliver products, or manage our mailing list.
4. How We Use Your Information
We use personal information only where we have a lawful basis to do so.
We may use your information to:
- Respond to enquiries and messages
- Process and fulfil orders
- Arrange delivery of artwork or other purchases
- Manage commission enquiries and projects
- Process payments
- Provide customer service
- Send newsletters or marketing communications where you have consented to receive them, or where otherwise permitted by law
- Keep records of transactions and communications
- Improve our website, services, and customer experience
- Understand how visitors use our website
- Protect our business, website, customers, and other users from fraud or misuse
- Comply with legal and regulatory obligations
We will not use your personal information for purposes that are incompatible with the reasons for which it was collected unless permitted or required by law.
5. Legal Bases for Processing
Where UK data protection law applies, we may process your information on one or more of the following legal bases:
Contract: Where processing is necessary to fulfil an order, provide a service, or take steps at your request before entering into a contract.
Consent: Where you have given us permission to use your information for a specific purpose, such as receiving certain marketing communications.
Legitimate interests: Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.
Legal obligation: Where we need to process or retain information to comply with the law.
Where we rely on consent, you may withdraw that consent at any time.
6. Payments
If you purchase artwork or other products from us, payments may be processed through a third-party payment provider.
We do not normally have access to your full payment card details. Payment information is handled by the relevant payment provider in accordance with its own privacy policy and security procedures.
7. Sharing Your Information
We do not sell or rent your personal information.
We may share relevant information with trusted third parties where necessary to operate our business, including:
- Website hosting and technology providers
- Payment processors
- Delivery and courier services
- Email and mailing-list providers
- Professional advisers, such as accountants or legal advisers
- IT, security, and technical service providers
- Government authorities or law-enforcement bodies where we are legally required to do so
We only provide third parties with information that is reasonably necessary for them to perform their services or where disclosure is otherwise permitted or required by law.
8. Mailing List and Marketing
If you subscribe to our mailing list, we may use your name and email address to send you newsletters, information about new artwork, exhibitions, events, commissions, studio updates, or other communications relating to Paula Prince Art.
You can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us directly.
If you unsubscribe, we will stop sending you marketing communications, although we may continue to retain certain information where necessary for legal, administrative, or transactional purposes.
9. Cookies
Our website may use cookies and similar technologies.
Cookies are small text files stored on your device that can help websites remember preferences, understand how visitors use the site, and improve functionality.
We may use:
- Essential cookies, which are necessary for the website to function
- Analytics cookies, which help us understand website traffic and usage
- Preference or functionality cookies, where applicable
- Marketing cookies, where applicable and subject to the appropriate consent requirements
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can control cookies through your browser settings and, where available, our website's cookie settings.
10. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, such as social media platforms, galleries, payment services, or other websites.
If you follow a third-party link, that website will operate under its own privacy policy and terms. We are not responsible for the privacy practices, content, or security of third-party websites.
11. Social Media
If you interact with Paula Prince Art through social media platforms, the relevant platform may collect and process information about you in accordance with its own privacy policy.
We may receive information that you choose to make available to us through those platforms, such as your username, profile information, or messages.
12. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time we retain information depends on its nature and why we collected it. For example, we may retain transaction and accounting records for the period required by applicable tax and accounting laws.
When personal information is no longer required, we will securely delete it or anonymise it where appropriate.
13. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore take appropriate precautions when communicating with us online.
14. Your Rights
Depending on the circumstances and applicable law, you may have rights including:
- The right to request access to personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your information in certain circumstances
- The right to restrict processing in certain circumstances
- The right to object to certain processing
- The right to data portability in certain circumstances
- The right to withdraw consent where we rely on consent to process your information
You also have the right to object to direct marketing at any time.
To exercise your rights, please contact us using the details provided below.
We may need to request information to verify your identity before fulfilling certain requests.
15. Children's Privacy
Our website and services are not intentionally directed towards children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.
16. International Transfers
Some of the service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
The latest version will always be published on this page, together with the date it was last updated.
18. Contact Us
If you have questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact:
Paula Prince Art
Email: pdprince229@gmail.com
19. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled unlawfully.
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This Privacy Policy was last updated on 23 August 2026.